The ten projects selected from the first round will have three months to prepare for the second round evaluation in April. The idea must be developed into a specific service model containing teleservices, which requires the mapping of user pathways, the involvement of cooperation partners, etc. In addition, in order to demonstrate the benefits of the teleservice model, it is necessary to design a draft impact study and prepare a detailed action and budget plan for the project.
EHIF offers various supporting activities and trainings for the projects during January, February and March.
In January, individual meetings took place between all project teams and EHIF, where feedback on the first application round was provided and the recommendations made by the evaluation committee were explained. The first questions of the teams were answered and each project was assigned a contact person to contact with in case of questions.
On 3 February, a service design workshop was held to help teams understand the nature of service design and to introduce the possibilities of using service design methods in the design and implementation of innovation projects. During the training, the project teams mapped the important parties to their project, their previous knowledge about users and described the roles and tasks of the team. The training was conducted by Maarja Mõtus (Estonian Academy of Arts, Faculty of Design) and Liina Pääbo (Tartu University Hospital).
On 16 February, a teleservice model impact assessment training took place under the supervision of Peeter Rossi, the head of the Taltech e-Medicine Center. The training introduced various teleservice evaluation methodologies (including EHIF licensed NICE evaluation framework), explained the study's target group and the bases for selecting suitable performance indicators.
On 2 March, a mentoring day will be held, with the aim of providing the teams with valuable feedback from domestic and foreign healthcare innovation experts with a wealth of experience. Each team will have the opportunity to chat with four different mentors during the half-hour session. Projects that have been successful in the second round of the competition will have the opportunity to choose a suitable long-term mentor.
In addition, several seminars for the exchange of information and experience will take place in March, during which the documentation related to the competition, the organization of the evaluation day will be introduced, and the project teams will have the opportunity to share experiences.